What to ask a vault · How Is It Insured?
Question Two — What Does the Insurance Actually Cover?
Every vault says "fully insured". The useful questions are who the insurer is, what the limit is, what is excluded, and who is the named insured.
Come and see the vault before you move anything. No account relationship is required to visit.
Allocated
Your specific bars. Not a claim on a pool
9R
Highest UL vault rating available
1983
Operating on the Galt Ocean Mile since
Audited
Independent verification, and you can attend
"Fully insured" is not a specification
The phrase appears on every vault website and means nothing on its own. A policy with a low aggregate limit, broad exclusions, or the vault rather than the client as beneficiary can all be described as fully insured while leaving a client materially unprotected.
Insurance also has to survive the moments when metal is moving. Cover that applies while items are in the vault may not apply during collection, delivery or transfer between facilities, and those are the points at which a loss is most likely to occur.
What to actually ask
- Who is the underwriter?
- What is the aggregate limit, and how does it relate to total metal stored?
- What is excluded — war, terrorism, employee dishonesty, mysterious disappearance?
- Am I a named insured or is the vault?
- Can I arrange my own separate coverage?
What to establish in writing
Who insures the metal, for what value, on what basis, whether cover extends to transit and in which directions, and what the exclusions are. Then whether you can see evidence of the cover rather than a description of it.
Storage liability is not insurance and the two are frequently presented in language that blurs them. If a facility cannot produce evidence of cover, that is a material fact about the arrangement.
How we handle it
- 01Coverage is available through Lloyd's of London and arranged with you.
- 02It is a separate arrangement rather than something bundled and unexamined.
- 03We will tell you plainly what it does and does not cover.
- 04You may arrange your own coverage instead or in addition.
FDIC insurance is irrelevant here and it is worth being blunt: it covers bank deposits, not property in a vault. No vault contents anywhere are FDIC insured, including in a bank branch. Anyone implying otherwise is confusing you, deliberately or not.
Common questions
- Is my metal FDIC insured?
- No, and it never is anywhere, including at a bank. FDIC covers deposits, not stored property.
- Who is your underwriter?
- Coverage is available through Lloyd's of London, arranged separately with you.
- Can I use my own insurer?
- Yes. Some clients prefer to, particularly for larger holdings.
- What is mysterious disappearance?
- An exclusion in some policies for loss with no evidence of how it happened. Worth asking about specifically.
What we store
Gold Bullion
Gold is the easiest metal to store and the one where the storage arrangement matters most, because a large value occupies very little space and is completely fungible once it leaves your sight.
Read more →
Bulk Silver
Silver is where storage economics become real. The same value in silver occupies roughly seventy times the volume of gold, and volume is what a vault charges for.
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Sovereign Coins
Coins introduce something bars do not: condition is part of the value, so how they are handled and what they sit in matters as much as where they sit.
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Platinum & Palladium
Platinum and palladium store like gold and trade in much thinner markets, which makes documentation and provenance disproportionately important.
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Dealer & Business Holdings
A dealer's storage problem is different from an investor's. The metal moves constantly, it has to be countable at short notice, and somebody else's accountant will eventually ask about it.
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Leaving Pooled or Overseas Storage
A common reason people call: they have read their storage agreement properly for the first time and discovered it says something other than what they assumed.
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More what to ask a vault
Is It Allocated and Segregated?
Three words that sound similar and mean very different things. This is the question that matters most and the one most often answered vaguely.
Read more →
Who Audits It?
An audit performed by the custodian on its own holdings is a stock check. Independence is what makes it an audit.
Read more →
What If the Vault Fails?
The uncomfortable question, and the one that most cleanly separates arrangements that differ only in marketing.
Read more →
Tell us what needs to move.
What, from where, and roughly when. You do not need an inventory to start the conversation, and if the job belongs with an armored carrier we will say so on the call.
